Food safety rating on a curve: How it’s done and why it matters

We recently launched our first-of-its kind food safety rating system, and we look forward to rolling it out over the course of the next year. One unique component of our approach to providing residents with easy-to-use signage is our adoption of a rating “curve,” or adjustment of ratings by zip code. This new system has raised questions among some […]

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Two heads are better than one: One step closer to restaurant grading

Three health inspectors walk into a bar. You might expect that they order three different drinks and hilarious antics ensue, but what really happens is that three slightly different inspection reports are filed. It’s no joke – in fields that rely on decentralized decisions and discretionary authority, consistency from one professional to another is a […]

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There’s a horse in my coffee shop – Is that okay?

“I saw a cat at my coffee shop.” “There’s a small horse in the grocery store.” “Do I have to let dogs into my bakery?” These are the types of questions and complaints we receive from concerned members of the public and business owners about animals inside restaurants and other places where food is bought […]

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